Tuesday 20 July 2010

The Grove, Hertfordshire, UK - Ooohs and Ahhs from the whole family - Little Jet Setter 5 Stars


The Grove


Chandler's Cross


Hertfordshire

WD3 4TG

UK

Date: July 2010
Overall Little Jet Setter Rating: FIVE STARS

Hotel Class (as per http://www.tripadvisor.com/): 5 stars

The Room:
Size: Varies depending on room type - we were in the new wing (and by wing I mean enormous 3 story extension with millions of rooms).  Lots of room for baby cot.
Cot: Proper Cot with full bedding supplied
Child Amenities: You can purchase a stuffed donkey called Earl Grey from your room.  Lots of kids information and things to do.
Cleanliness: Clean and functional - nothing wow about the room.
Bath v Shower: Shower over the bath.
Location of Room: Sometimes you wanted to leave a breadcrumb trail to get you back to the spa or the reception or the way out.  This place is huge, but the labyrinth did have good signage!
Noise: Very quiet even though we were overlooking the car park.
Air Conditioning: Available, but didn't need it with an open window.

The Room Score = 3/5

The Grounds:
Buggy-friendly?: Very much so - wide, easy hallways and lifts inside, lots of smooth pathways for outside around the grounds and excellent walking/biking/buggy trails for taking in the out of doors.
Safety: You are coddled in a lovely setting with lots of secure grounds around the buildings.
Shady areas: There are plenty of areas to sit in the natural shade under trees, or canopies and umbrellas around the outdoor pool.  The grounds include a walled garden with games pitches, pool, beach volleyball court (and associated beach shack for drinks and food), greenhouse with louging areas and kitchen garden.  Lovely.

The Grounds Score = 5/5

The Pool:
NOTE:  there are actually 4 pools:  1 adult-only indoor pool in the spa, 1 adult only indoor vitality pool with water therapy in the spa, 1 outdoor adult and child pool in the walled garden, 1 indoor kiddie pool beside the kids club.  Whew...I think I counted them all...this review will concentrate on the outdoor and kiddie pools.
Shallowness: steps on one side of the pool that allow for gradual entry. Lots of area around the pool both with paving stones and grass.  Right next to the beachy area so should they get bored with the pool (as if), they can move to the sand.
Cleanliness: perfect.
Water Temperature: Warm and inviting - may be a bit chilly to sit outside in the UK on many a "summer" day.
Toys: allowed and supplied - within posh reason.
Safety: Wide areas around the pool, easy to see all areas.
Location within grounds: in the walled garden with a New England seaside feel to it.
Shady areas: Seating outside with umbrellas - loungers in the next door greenhouse for serious sloths.

The Pool Score = 5/5

The Food:
Kid-friendly food: Absolutely - kids menus at the Glasshouse (buffet) restaurant and Stables (pub restaurant).  You can ask for purees and special requests.  Ice cream trolley around the walled garden.  Snacks and drinks scattered near the pools and spa.
Toddler breakfast: Buffet breakfast including chocolate milk for the little ones.
Proximity of restaurant to rooms: It could be a hike as the place is enormous.  However, it is all indoors down corridors, and rooms could be very close by.
Kids in the bar: Allowed everywhere!
High Chairs: Yes - in abundance.
Will they do purees?: Yes - they make a point of mentioning it so you don't need to guess.
Access to milk or formula: You are on a large property, so no access to outside shops, but there is an extensive kids facility and milk and formula are available.

The Food Score: 5/5

The Location:
Access to local restaurants and bars: You don't come to the Grove to leave the property.  Watford isn't far, but why would you dream of going there?  3 Restaurants on site and light fayre at the pool and spa.
Buggy routes: Have buggy will travel.
Drives: About 10 minutes from Watford where the train can take you in to central London in 25 minutes  Close to Heathrow Airport.  Gatwick would be easiest via the train versus a substantial 1.5 hour drive.
Taxis: The hotel has a car service with taxi-equivalent prices to take you where you need to go.

The Location Score = 4/5

The Baby Services:
Babysitting: Yes - minimum 3 hours
Kids Club: Yes - Anouska's Kids Club is an amazing size for a hotel-only creche.  It is OFSTED registered, so conforms to all kinds of rules and safety.  They have baby rooms and toddler rooms with dedicated staff.
Laundry: Yes
Fridge: In room
Amenities: The White Company Products for Mum and Dad.
For Mum and Dad: The spa.  Oooohhh the spa.  It is lovely and complete with everything you could think of.  Very relaxing and quiet and lots of options from massage, beauty, steam room, sauna, water therapy, pool...the list goes on.  Bikes are also available to hit the trails.  18 Hole golf course (when we were there Colin Montgomerie was playing...can't be that bad a course then!).  Fancy dining at Colettes allows children...but perhaps this should be a special place for you instead?

The Baby Services Score: 5/5

General Comments:
The Grove is a lovely place for family fun.  It is NOT a boutique hotel.  If you prefer a more intimate experience, this is not it.  However, they do have a wonderful setting, ammenities, and style that makes it a world away from a big chain hotel.  It is very well kitted out for events - from weddings to corporate retreats - so you can imagine that there is an enormous amount of space, staff and rooms.  The chilled out chic style still seems to seep through.  It isn't cheap - but they do some deals to cater to various interests.

Funky plexiglass cases are dotted around the corridors - check out the two pics below - if you go - try to find them!

This may also be one for a Mum's getaway or a Dad's golf break.  The Grove caters well to the whole family...but you may feel like you want to keep it all to yourself. 
Overall Score = 27/30

Tuesday 13 July 2010

The Peninsula Hong Kong - Writing the book on luxury baby concierge - Little Jet Setter 5 Stars


The Peninsula Hong Kong


Salisbury Road, Hong Kong, 2920 2888



Date: November 2008

Overall Little Jet Setter Rating: FIVE STARS

Hotel Class (as per http://www.tripadvisor.com/): 5 stars

The Room:
Size: Varies depending on room type - we had the smallest (read: cheapest) level, and still loads of room for a baby cot.


Cot: Proper Cot with full bedding supplied
Child Amenities: Unbeleivable Welcome Pack with nappies, creme, bibs, special soap, teether, stuffed toy, towel, toiletries case - all with the Peninsula Bear on it!
Cleanliness: Cleaner than Clean
Bath v Shower: Both
Location of Room: We were looking out the back onto Kowloon - not much of a view, but the rooms facing the harbour have stunning views. All rooms easy to access services and elevators


Noise: Peaceful quiet in a buzzy city.
Air Conditioning: Excellent and necessary.

The Room Score = 5/5

The Grounds:
Buggy-friendly?: This is a city hotel, so buggy access throughout and to recommended restaurants nearby very easy. Of course, there is no garden!
Safety: Wonderful doormen all around. I love their little hats.


Shady areas: Pool is inside on the upper floor with to-die-for views. Shade and sun apenty.

The Grounds Score = 4/5

The Pool:
Shallowness: steps on one side of the pool that allow for gradual entry. Geared to adults and serenity, so less appealing for toddlers.
Cleanliness: perfect.
Water Temperature: Appropriately warm - baby loved it.
Toys: allowed - within posh reason.
Safety: Wide areas around the pool, easy to see all areas.
Location within grounds: on the 10th floor with a fantastic view of Hong Kong.


Shady areas: Seating outside with umbrellas - lounging inside near pool is covered.

The Pool Score = 4/5

The Food:
Kid-friendly food: A la carte restaurants and room service is easy for kids to access. However, the liklihood is that you'll venture further outside as you are in Hong Kong! Lots of restaurants within striking distance.


Toddler breakfast: Breakfast rarely included in packages - a la carte.


Proximity of restaurant to rooms: an Elevator away.


Kids in the bar: Allowed in lobby bar, but not in ubercool Felix Bar.
High Chairs: Yes
Will they do purees?: Yes - needs to be requested but room service can do anything.
Access to milk or formula: You are well placed for a number of grocery and convenience stores.

The Food Score: 4/5

The Location:
Access to local restaurants and bars: Innumerable international and local eateries at your doorstep and a short Star Ferry ride away on the Hong Kong Island side.


Buggy routes: Have buggy will travel.
Drives: Why would you drive? Taxis are affordable and always on tap. Airport 40 mins taxi.
Taxis: Everywhere. Hotel will hail for you anytime.

The Location Score = 5/5

The Baby Services:
Babysitting: Yes
Kids Club: No.


Laundry: Yes
Fridge: In room
Amenities: Fantastic ammenities for kids bathing, eating and playing.
For Mum and Dad: Lovely award winning spa, luxury service, views to die for, excellent location, concierge that should be sainted.

The Baby Services Score: 4/5

General Comments:
The Peninsula was actually the place where the plans for Little Jet Setter was born, so it holds a special place in my heart. However, it is hard to imagine it not holding a special place in most peoples' hearts. The history is palpable - from the moment a capped and gloved doorman opens the grand front doors you step into something formidible. The foyer is grand, the rooms lovely, the staff excellent. If you happen to step through those doors with a baby or toddler in tow, the welcome is no less warm, the ambiance no less special.


The position in Kowloon, for me who always made a point of staying on the Hong Kong side, was a pleasant surprise - it is easier to get to great food, some fantastic sites, and the harbourfront than when buried deep in a Hong Kong bolthole. You are also already on the right side of the Star Ferry when baby wakes up from their nap and the light show begins!

Overall Score = 26/30

Changing over to Blogger

As some of you will have noticed...Jetsetmum has been quiet for some time. This is because of the overwhelming need to make the blog, well, prettier. More happy. A place where you may want to come. Frankly, a place where I WANT TO COME! As much as I tinkered with the other not-to-be-named-and-frankly-painful-to-work-with blog posting site...I just didn't feel the love.

Therefore, we have relocated to Blogger - the de facto standard. As an entrepreneur, I do like to give the underdog a chance. As a successful entrepreneur, I know when to move to the market leader and stop putzing around.

So, this is our new home, and we've got a lot of reposting and new posting to do. Housewarming gifts in the form of advice, comments and subscriptions are happily accepted!

Jet Set Mum